Sometimes our single-layer product, as with those of any other manufacturer, may be responsible for a certain pathology. It doesn’t happen often, but it can happen. As we mentioned in our previous entry, some topics make us jump to attention while others take the insistence of our colleagues from the sales force to get us moving. We understand that. Customers have to be attended to, even though all the evidence points anywhere other than to the single-layer product as being to blame for the mess.
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